Privacy Policy

🔐 Privacy Policy

At LiveWell.pk, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make purchases on our website.

1. 🧑💻 Information We Collect

When you use LiveWell.pk, we may collect the following information:

  • Personal Identification Information: Name, email address, phone number, and delivery address.

  • Payment Information: Credit/debit card details (via secure payment gateways).

  • Purchase History: Order details, product preferences, and transaction data.

  • Device Information: IP address, browser type, device type, and location (for analytical purposes).

2. 📱 How We Use Your Information

We collect your information for the following purposes:

  • Order Fulfillment: To process and deliver your orders accurately and promptly.

  • Customer Support: To respond to inquiries and assist with returns, exchanges, or order issues.

  • Marketing: To send you promotions, updates, or newsletters (only if you opt-in).

  • Analytics: To improve our website, product offerings, and user experience.

3. 🔒 How We Protect Your Information

  • Encryption: Your personal and payment data is encrypted and processed through secure payment gateways.

  • Access Control: Only authorized personnel have access to your personal information.

  • Regular Audits: We conduct regular security audits to ensure your data is protected from unauthorized access or breaches.

4. 🛡️ Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Trusted Service Providers: Payment processors, delivery partners, and marketing agencies (only for operational purposes).

  • Legal Compliance: If required by law, we may disclose your information to authorities for legal reasons.

5. 📩 Your Data Rights

You have the right to:

  • Access: Request a copy of your personal data held by us.

  • Correct: Update or correct any inaccurate information.

  • Delete: Request the deletion of your personal data (subject to legal exceptions).

  • Opt-out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link.

6. 🌐 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings.

  • Track website usage and improve our content.

  • Personalize your experience based on browsing behavior.

You can adjust your browser settings to manage or disable cookies, but this may affect your user experience.

7. 🕒 Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. 🌍 Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for their privacy practices or content. We encourage you to read their privacy policies when visiting external sites.

9. 📞 Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

  • Email: [Your Email]

  • WhatsApp: [Your Number]

  • Address: [Your Physical Address]

By using LiveWell.pk, you agree to this Privacy Policy. We may update it periodically, and any changes will be reflected here.